GP Surveyors Covid-19 update

GP Surveyors Covid19 update

A message from GP Surveyors

 

First and foremost, GP Surveyors hope everyone at practices nationwide, along with family and friends are keeping safe and well at this difficult time.

GP Surveyors understand that GP practices primary focus is to treat their patients and that managing the Covid-19 outbreak is putting extraordinary pressure on their time and resources at present.

We appreciate that a growing number of patients need to be able to get hold of their surgery to make appointments, seek advice and have telephone consultations. Therefore, GP Surveyors have made the decision to not contact surgeries by phone during these challenging times, unless clients expressly ask us to.

We hope that this policy can help, even just a little, to free up surgeries phone lines, save valuable time for practices’ receptionists, managers and of course GPs.

Instead of tying up phone lines, our Client Managers will be keeping in touch with our clients by email. This enables practices to respond to us, once the situation becomes more manageable, and at a time that is convenient for surgeries. Those practices that have an ongoing case with us can expect an email from their Client Managers in the coming days. Rest assured GP Surveyors are still open and working hard on all our client’s behalves, to ensure cases continue to progress.

Even though our team will be putting down their handsets for the first time in 19 years and all working from home, we’ll still be available to help surgeries with any premises matters they need advice on, so feel free to give us a call or drop us an email.

GP Surveyors would like to take this opportunity to wholeheartedly thank all surgeries for the service they deliver to help us all through the Covid-19 outbreak and these challenging times. Stay safe and keep well everyone.