GP Surveyors services & DVS rent review procedures during COVID-19

surveyors services covid-19


GP Surveyors have put together your FAQs regarding our services and the District Valuer Services (DVS) procedures during COVID-19, we hope this helps clarify your practice’s situation. If you have any further questions, please get in touch and the team will be able to assist you.

GP Surveyors services during COVID-19

Are GP Surveyors open?

Rest assured GP Surveyors are still open and the team is available via their usual email addresses and phone numbers.

Our opening times are still 08:30-17:30 and you can contact us on the usual number 0114 281 5850 or send us a message via the website.

Are GP Surveyors carrying out practice inspections?

Yes, GP Surveyors are currently carrying out surgery inspections, assuming appropriate safety measures are in place. To reduce the risk to all parties, we ask that our Surveyors only have one point of contact on-site, and social distancing guidelines can be met at all times. Our Surveyors will wear face masks and gloves throughout their visit to the surgery as a further safeguarding measure for all.

If you have a practice inspection already booked, we will call you to confirm you still wish our Surveyor to attend. If you have already decided you would like to rearrange your inspection please call your Client Manager on their direct dial or our main office number 0114 281 5850, alternatively send us a message via the website.

Can I still appeal my practices Notional Rent?

Contractually your practice has three years to appeal District Valuer Services proposed figure, providing you do not accept the figures. The three years starts from the date your Notional Rental figure letter was issued to you.

Due to the current unprecedented times, we are recommending that once practices receive their CMR6 letter, they send the NHS a holding letter to help safeguard the practice’s ability to appeal.

Please contact us and we will email you the appropriate holding letter for you to forward to the NHS.

Will my practice’s Notional Rent still be reviewed by the District Valuer Services (DVS)?

In short – YES – but expect delays.

DVS in consultation with NHS England has agreed that inspections of Primary Care Premises by DVS have been suspended until further notice (unless essential). However, DVS can and will still produce premises valuations based upon their historic records and where a practice confirms within their CMR forms that there have been no changes to the practice since the previous review.

The DVS / NHS England and NHS improvement revised site inspection policy is available to download here.

You should still expect to receive the DVS’s opinion of value (CMR6 Form) based on your practices previous inspections and where you have submitted your CMR forms requesting a review.

If you have any further questions regards your Notional Rent review, call us on 0114 281 5850 and one of the team will be happy to help.

My practice hasn’t received its CMR1 forms, what should we do?

GP Surveyors have been made aware that NHS England may only be issuing CMR1 forms upon request from practices and that District Valuer Services are only being instructed to produce rental figures once a practice’s CMR1 form has been issued and returned.

In light of this new information, GP Surveyors are recommending that your surgery requests its CMR1 forms to ensure District Valuer Services are instructed and your latest rental review is carried out. We recommend you make your request from your NHS/CCG one to two months before your review date or immediately if your practice is overdue for a rental review.

GP Surveyors team of specialist experts has prepared a quick guide to completing your CMR1 form which we hope will help your practice avoid any common and potentially costly errors.

If you have any further questions regarding your surgeries rental review, CMR1 form or would like help completing your form, just get in touch and one of our team will be happy to help.

I have an ongoing case with GP Surveyors what is the situation?

Rest assured the GP Surveyors team is working hard on your behalf to ensure cases continue to progress and the team will ensure you still receive your latest case updates. You can of course still contact your Client Manager on their direct dial or the main office number: 0114 281 5850.



If you have any other questions regarding GP Surveyors services or the DVS procedures, during COVID-19 please get in touch and the team will be happy to help – we’re here when you need us.


GP Surveyors would like to take this opportunity to wholeheartedly thank you and your practice for the service you deliver to help us all through the COVID-19 outbreak and these challenging times. Stay safe and keep well.